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Delete your account & data

You can permanently delete your HisabX account and personal data by submitting the form below. Requests are verified and executed by our support team within 7 business days.

What we delete

  • Your name, phone, email, and profile photo
  • Your login sessions and refresh tokens (immediate logout)
  • Push-notification token, Telegram chat ID, marketing preferences
  • Selfies uploaded during shift check-in
  • Any private messages or notes attached to your profile

What we retain (and why)

  • Business transaction records — HISAB entries, cashbook, credit statements. Indian GST & Income Tax law requires us to keep these for 8 years. Your name is removed from them and replaced with an anonymous internal ID.
  • Audit logs — required for your dealer's CA (Chartered Accountant) reports and Tally exports.
  • Aggregated analytics — anonymous counts (e.g. "total shifts closed this month") with no personal identifiers.

Retention period

Personal data is deleted within 7 business days of verification. Retained financial records are automatically purged 8 years after your account deletion date.

Submit deletion request

Alternative: email us

Prefer email? Send your request to with subject line "Delete my HisabX account" from the email address (or phone number) on your account. We'll respond within 2 business days.